Frequently Asked Questions
Absolutely!! We are a regional facility so we get people using our landfill from a hundred miles away. We are open Monday through Saturday from 7am - 4pm. If you are not a resident, you will just have to pay by weight. See our rate page for more details.
There are instructions here to get your online account set up.
Paint and stain can be mixed with cat litter, dirt, or sawdust until solid. Once it's solidified, then it can be disposed of at home or out here at the landfill. You can also just remove the lid and let it dry. For more information, head to our paint page.
YES PLEASE. Due to the wind in this area, cans tip over quite often. If your recycling isn't bagged and your can tips over, all of it's contents are going to blow around causing litter, and you are responsible for picking all of that up. Another issue is that when they are getting dumped into the truck, they can bounce out or not make it inside causing litter again.
When trash cans get really full, they can compact and bags become stuck inside the container. Make sure that the bags aren't shoved down in the can! When the truck arms pick it up and turn it upside down, if all of the bags don't free fall out it is not the driver's responsibility. If your container is cracked, those sharp edges might also be catching the bags. Make sure all of your boxes are broken down!
Unfortunately, we do not accept cardboard in curbside recycling. When the cardboard is inside of the truck with the rest of the recyclables, it doesn't stay clean enough to recycle it. You can always drop cardboard off at any of the drop off locations that we have!
Per City Ordinance, your containers have to be upright for collection! Residents are responsible for containers that have been tipped over. Make sure that all of your garbage and recycling is bagged and tied!
For a complete list of Solid Waste Ordinances click here.
- Why did my trash not get picked up?
- Was your can out by 7am?
- Was it four feet away from any objects? Mailboxes, vehicles, any buildings/garages or utility poles?
- Did you have prohibited items in your trash can?
- Construction debris, tires, yard waste, or special waste (liquid waste, hazardous waste, infectious waste, and any other waste requiring special handling)
- Is there a large crack in your container? Sometimes that prohibits the trash from falling out because the bags will catch on the sharp edges. You can email [email protected] and request a new one, or give us a call at 605-355-3496
- Was your trash haystacked? Could your lid close completely? We are a volume based system so what you throw away has to fit in your can with the lid closed. This also prevents animals from getting in your container.
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